Cora AI: AI powered chat for e-commerce businesses

UX Design, UI Design, Animation (Figma)
Cora AI is an intelligent, human-centered ecommerce assistant designed to enhance the shopping experience. Integrated seamlessly into ecommerce websites, Cora goes beyond being just a typical chatbot by offering tailored, personalized support throughout the entire customer journey.

Cora AI adapts to individual users, providing product recommendations based on their preferences and browsing behavior. Whether you're exploring new items or need help choosing between options, Cora guides users with personalized suggestions. Cora helps users through every step of their purchase journey—from product discovery to checkout. It answers questions about product details, availability, shipping options, and promotions in real time, ensuring a smooth transaction process.

Cora doesn't stop after the sale. If customers have issues with their purchase—like returning or replacing items—Cora is there to streamline the process, providing step-by-step assistance for returns, exchanges, or any other post-purchase inquiries. Cora is equipped to resolve any complications users may encounter, whether it's tracking orders, handling refunds, or providing product care advice. This creates a seamless, frustration-free shopping experience.

Cora AI can be fully customised to match the branding, design, and tone of any ecommerce platform. Whether you want it to blend in or stand out, Cora adapts to fit the unique identity of your website, providing a cohesive experience that aligns with the platform's overall user interface.

The screenshots from & Other Stories and Diptyque websites are used solely for illustrative purposes to demonstrate how Cora AI could be customised and integrated into different ecommerce platforms. I do not claim any affiliation with these brands, nor do I suggest that Cora AI is officially used or endorsed by them. These visuals are provided to vividly showcase the potential look and feel of the chat assistant in various environments, purely for the purpose of design demonstration.

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